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FAQ

Frequently Asked Questions (FAQs)

How to Place an Order?

To finalize your order, please follow these steps for payment. Once you've confirmed the items in your shopping cart, select a payment method and proceed.

Can I Modify or Cancel an Order?

Once an order has been confirmed, it cannot be altered. However, if you wish to change the size or color of an item in exceptional cases, please reach out to our support team by emailing support@22dabe22.com. This is only possible if your order has not yet been processed.

How Can I Make a Payment for My Order?

We offer a variety of secure payment methods, all of which are protected by SSL encryption. You can pay for your order using a credit card or debit card.

Accepted credit cards include American Express, Visa, MasterCard®, and Maestro®. We also provide the option to pay through PayPal, using your PayPal account. Your account details and credit card information will be securely processed through PayPal. Additionally, you can choose to use Klarna, SOFORT-Überweisung, giroPay, eps Überweisung, or Bancontact.

Is My Payment Secure?

Rest assured, your transaction and payment information are processed directly by our payment providers, following stringent encryption protocols in line with banking standards. Your credit card information is transmitted directly to your bank and can only be accessed by your bank, not by 22DABE22.

Can I Place Orders by Phone?

At this time, we do not offer the option to place orders over the phone.

When Will My Order Be Shipped?

Your order will be processed and dispatched within 48 hours from the date of confirmation. Once your order has been shipped, you'll receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment online. For further details on shipping and delivery, please reach out to our customer support.

What Are the Shipping Costs?

Shipping costs vary depending on the country and the selected shipping method. You'll receive information on shipping and delivery times during the ordering process.

Can I Change the Delivery Address After Shipment?

Once your order has been shipped, changes to the delivery address are not possible. However, you can contact the shipping service provider directly to arrange alternative delivery options.

Are There Any Additional Costs?

The final price is determined based on the laws and taxes of the destination country. For more information regarding shipping and delivery conditions, please don't hesitate to contact our customer support.

Order & Shipping

How fast is shipping ?

Your order will be shipped no later than the next working day with DHL from our warehouse in Germany or the Netherlands. Within Germany, your package should be with you within 2-3 days. Delivery often takes place the next working day. European or Worldwide Orders can take little longer , all orders receives a Track ID after placing the order .

How much does shipping cost ?

Important shipping information: FREE SHIPPING ON ALL GERMAN ORDERS.

FREE EU and WORLDWIDE ORDERS over 100€

Orders under €100 subject to shipping fees of €14.99 (EU), and €24.99(REST OF WORLD), respectively ( You can check the exact amount in the checkout before purchase ) . Contact us with any questions. Thank you for choosing 22DABE22!

Which countries do you ship to ?

We ship Worldwide , check your shipping fee at the checkout :)

How can i pay ?

You can pay with almost every Service , please check available payment methods in checkout .

What if i dont like my order ?

RETURN:

We offer a hassle-free return policy at our online store. You can register your return up to 15 days after the purchase date on our return portal. Simply visit the portal and follow the easy steps to initiate the return process. If you have any questions or concerns, please do not hesitate to reach out to our customer service team. We are here to help make your shopping experience with us as seamless as possible.

THE LINK : https://www.22dabe22.com/apps/returns

How does a return work ?

Simply visit the portal and follow the easy steps to initiate the return process.

THE LINK : https://www.22dabe22.com/apps/returns