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RETURNS

 

OUR RETURN PORTAL https://www.22dabe22.com/apps/returns

Return Policy

We offer a 15-day return policy, meaning you have 15 days from the date you receive your item to request a return.

ELIGIBILITY FOR RETURNS

To be eligible for a return, the item must be in its original condition—unworn, unused, with tags attached, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To begin the return process, please contact us at support@22dabe22.com. Once your return is approved, we will send you detailed instructions on how and where to return your item. Items sent back without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us at support@22dabe22.com.

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us right away if your item is damaged, defective, or if you received the wrong item. We will assess the issue and work to resolve it promptly.

EXCHANGES

For exchanges, please contact us at support@22dabe22.com.

EUROPEAN UNION 15-DAY COOLING-OFF PERIOD

If your order is shipped to the European Union, you have the right to cancel or return it within 15 days, for any reason, without providing justification. The item must still be in its original condition, unworn or unused, with tags attached, and in its original packaging. A receipt or proof of purchase is required.

REFUNDS

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If you haven’t received your refund within 15 business days of approval, please contact us at support@22dabe22.com.

NON-RETURNABLE ITEMS

Certain items, such as custom products (e.g., special orders or personalized items), are not eligible for return. If you have any questions about your specific item, please contact us.

Unfortunately, we do not accept returns on sale items or gift cards.

OUR RETURN PORTAL https://www.22dabe22.com/apps/returns